Call centres & shared service centres in the Euro-Mediterranean region

Country: Algeria, Cyprus, Egypt, Euromed, Israel, Jordan, Lebanon, Libya, Malta, Morocco, Palestine, Syria, Tunisia, Turkey
Activity: Agribusiness, Furnishing and houseware, Other or not specified, Bank, insurance, other financial services, Biotechnologies, Public works, real estate, infrastructure, Chemistry, plasturgy, fertilizers, Electronic components, Car manufacturers or suppliers, Distribution, Electronic ware, Conventional Energy, Electric, electronic & medical hardware, Consulting and services to companies, Data processing & software, Mechanics and machinery, Aeronautical, naval & railway equipment, Drugs, Metallurgy & recycling of metals, Telecom & internet, Textile, clothing, luxury, Tourism, catering, Glass, cement, minerals, wood, paper

The study assesses the competitiveness of the MEDA region, compared to Eastern Europe, for call centers and shared service centers. Macro-economic data, as well as business plans and location studies, are used.


Executive summary Résumé
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